Terms and Conditions of Aquafresh RO System
Welcome to Aquafresh RO System! Our company provides sales, AMC, and services in the water purification business for retail customers in India. By using our services, you agree to abide by the following terms and conditions:
- Privacy Statement: We respect your privacy and are committed to protecting your personal information. We collect and use your information only for the purpose of providing our services to you. We will not share your information with any third party without your consent.
- Accuracy of Information: While we strive to provide accurate information on our website and in our communications, we cannot guarantee the accuracy or completeness of any information provided. We do not accept any liability for any loss or damage that may arise from the use of such information.
- Intellectual Property Rights: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Aquafresh RO System or its content suppliers and is protected by Indian and international copyright laws.
- Advertiser Relationships: We may receive compensation from advertisers or third parties for displaying their products or services on our website. However, we do not endorse or recommend any product or service unless explicitly stated.
- Payment Policy: We accept payment through various modes such as cash, online transfer, and credit/debit cards. Payment is due at the time of purchase or service unless otherwise agreed upon.
- Delivery of Goods: We will deliver the goods to the address provided by you at the time of purchase. Delivery times may vary depending on your location and the availability of the product. We will notify you of any delays or issues with delivery.
- Termination Clause: We reserve the right to terminate our services to you at any time, without notice or liability, for any reason whatsoever.
- Warranty Disclaimer: We provide a limited warranty on our products and services, which may vary depending on the product or service. However, we do not guarantee that our products or services will meet your specific requirements or be error-free.
- Other Online portal sales: We do not take responsibility for the product performance and warranty support in case of unseasonably discounted products sold by sources not authorized by us including e-commerce websites and portals like Snapdeal, Flipkart, Amazon, PayTM, Shopclues, meesho etc.
- Dispute Resolution Clause: In the event of any dispute arising out of or in connection with these terms and conditions, including any question regarding their existence, validity or termination, the parties shall first attempt to resolve such dispute through negotiation. If the parties are unable to resolve the dispute through negotiation, then such dispute shall be referred to arbitration under the Delhi Judicial Services Arbitration Rules.
Terms and Conditions for AMC of Water Purifiers in India – Aquafresh RO System
Our company provides AMC services for water purifiers in India. By using our services, you agree to abide by the following terms and conditions:
- Duration, Price, and Payment Mode: The duration of the AMC contract is for one year from the date of signing the agreement. The price for the AMC contract is based on the model of the water purifier and the services required. Payment can be made through various modes such as cash, online transfer, and credit/debit cards.
- Scope of Services Covered: The scope of services covered by the AMC contract includes preventive maintenance, breakdown repairs, replacement of parts and consumables, and cleaning of filters. The frequency of these services will depend on the usage and condition of the water purifier.
- Exclusions and Limitations: The AMC contract excludes any damage caused by poor water quality, misuse, negligence, natural calamities, or any other external factors beyond our control. Any repairs or replacements required due to these reasons will be charged separately.
- Warranty and Liability: We provide a limited warranty on the products and services provided under the AMC contract. However, we do not guarantee that our products or services will meet your specific requirements or be error-free. Our liability is limited to the cost of the AMC contract.
- Termination and Renewal Policy: Either party can terminate the AMC contract by giving a written notice of 30 days before the end of the contract period. The contract can be renewed by mutual agreement between both parties.
- Dispute Resolution and Governing Law: In the event of any dispute arising out of or in connection with these terms and conditions, including any question regarding their existence, validity or termination, the parties shall first attempt to resolve such dispute through negotiation. If the parties are unable to resolve the dispute through negotiation, then such dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The place of arbitration shall be Delhi, India. The laws of India shall govern these terms and conditions and any dispute arising out of or in connection with them.